Technology is the single most powerful enabling force available in business today, but as executives and boards of directors recognize its potential, CIOs must have the right leadership skills in place to deliver on heightened expectations, according to Gartner and Korn/Ferry.
In the recently published book “The CIO Edge – Seven Leadership Skills You Need To Drive Results”, Graham Waller, vice president and executive partner with Gartner Executive Programs; George Hallenbeck director, intellectual property development, for Korn/Ferry Leadership and Talent Consulting; and Karen Rubenstrunk, formerly with Korn/Ferry’s CIO practice, examine the key skills CIOs need and how to develop them.
Following three years of data-driven research, Waller, Hallenbeck and Rubenstrunk distilled their findings down to the behavioural patterns and key skills they believe to be the most critical to success. Specifically, high-performing CIOs distinguish themselves by mastering the following seven skills:
1.Commit to leadership first and everything else second
The highest performing CIOs are effective because they embrace the idea that everything they need to accomplish will be achieved through people, by people, and with people. They don’t pay lip service to that idea. They live it. They lead.
2.Lead differently than you think
A high-performing CIO is an incredibly complex and creative thinker. Yet when the time comes to lead, they don’t rely on their superior ‘smarts’ and analytical skills to come up with the best possible solution. They act collaboratively.
3.Embrace your softer side
Effective CIOs manage the paradox of gaining more influence by letting go of control and allowing themselves to be vulnerable. In turn, that vulnerability enables them to create deep, personal connections — connections that provide the ability to inspire people both inside and outside their organization.
4.Forge the right relationships to drive the right results
High performing CIOs spend a greater percentage of their time and energy managing relationships that exist sideways: with internal peers, external suppliers, and customers. They purposely invest in horizontal relationships which form the foundation to drive extraordinary results.
5.Master communication
The best CIOs know that their colleagues - especially the people who work for them - are always watching. These executives understand they are always on stage. They take advantage of that situation by constantly reiterating core messages and values. Through their focus on clarity, consistency, authenticity, and passion, they make sure their message is not only understood but also felt. They want to communicate a feeling that compels people to take the right actions.
6.Inspire others
The best CIOs provide a compelling vision that connects people to how their enterprise wins in the marketplace and that their contributions are meaningful and valued.
7.Build people, not systems
By developing people all around them, these CIOs increase their capability and capacity to deliver results. They also know that leaving behind the next generation of leaders is the best thing they can do for the organization — it will be their lasting legacy.
The three authors warned CIOs that mastering soft skills can never be a replacement for the key management aspects of the job. It is instead a powerful enabler and an amplifying force that allows individuals to exceed expectations and maximise the value from IT.
In the recently published book “The CIO Edge – Seven Leadership Skills You Need To Drive Results”, Graham Waller, vice president and executive partner with Gartner Executive Programs; George Hallenbeck director, intellectual property development, for Korn/Ferry Leadership and Talent Consulting; and Karen Rubenstrunk, formerly with Korn/Ferry’s CIO practice, examine the key skills CIOs need and how to develop them.
Following three years of data-driven research, Waller, Hallenbeck and Rubenstrunk distilled their findings down to the behavioural patterns and key skills they believe to be the most critical to success. Specifically, high-performing CIOs distinguish themselves by mastering the following seven skills:
1.Commit to leadership first and everything else second
The highest performing CIOs are effective because they embrace the idea that everything they need to accomplish will be achieved through people, by people, and with people. They don’t pay lip service to that idea. They live it. They lead.
2.Lead differently than you think
A high-performing CIO is an incredibly complex and creative thinker. Yet when the time comes to lead, they don’t rely on their superior ‘smarts’ and analytical skills to come up with the best possible solution. They act collaboratively.
3.Embrace your softer side
Effective CIOs manage the paradox of gaining more influence by letting go of control and allowing themselves to be vulnerable. In turn, that vulnerability enables them to create deep, personal connections — connections that provide the ability to inspire people both inside and outside their organization.
4.Forge the right relationships to drive the right results
High performing CIOs spend a greater percentage of their time and energy managing relationships that exist sideways: with internal peers, external suppliers, and customers. They purposely invest in horizontal relationships which form the foundation to drive extraordinary results.
5.Master communication
The best CIOs know that their colleagues - especially the people who work for them - are always watching. These executives understand they are always on stage. They take advantage of that situation by constantly reiterating core messages and values. Through their focus on clarity, consistency, authenticity, and passion, they make sure their message is not only understood but also felt. They want to communicate a feeling that compels people to take the right actions.
6.Inspire others
The best CIOs provide a compelling vision that connects people to how their enterprise wins in the marketplace and that their contributions are meaningful and valued.
7.Build people, not systems
By developing people all around them, these CIOs increase their capability and capacity to deliver results. They also know that leaving behind the next generation of leaders is the best thing they can do for the organization — it will be their lasting legacy.
The three authors warned CIOs that mastering soft skills can never be a replacement for the key management aspects of the job. It is instead a powerful enabler and an amplifying force that allows individuals to exceed expectations and maximise the value from IT.